Privacy Policy

1. Introduction

Welcome to the privacy policy of Katikati Refrigeration & Air Conditioning. At Katikati Refrigeration & Air Conditioning, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By accessing our website or providing your information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Cookies and Similar Technologies: Like many websites, we may use cookies and similar technologies to collect certain information automatically. Cookies are small data files stored on your device that help us improve our website and your experience. You can manage your cookie preferences through your browser settings.
Information from Third Parties: We may receive information about you from third parties, such as our business partners or service providers, to supplement the information we collect directly from you.
Other Information: We may collect any other information you choose to provide to us or that we collect in connection with your interactions with Katikati Refrigeration & Air Conditioning.

3. Use of Your Information

At Katikati Refrigeration & Air Conditioning, we may use the information we collect for the following purposes:

Providing and Improving Our Services: We use your personal information to provide our products and services to you. This includes processing your orders, managing your account, and fulfilling your requests.
Communications: We may use your contact information to communicate with you, such as responding to your inquiries, providing customer support, sending administrative information, and notifying you about changes to our services.
Marketing and Promotions: With your consent where required by law, we may use your personal information to send you marketing communications about our products, services, promotions, and events that may be of interest to you. You can opt-out of receiving these communications at any time.
Analytics and Improvements: We may use non-personal information and cookies to analyze trends, administer our website, track users’ movements around the site, and gather demographic information about our user base. This helps us improve our website and tailor our services to better meet your needs.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Sharing Your Information

Service Providers: We may disclose your information to third-party service providers who help us operate our business and provide our services to you. These service providers may include payment processors, IT and technical support providers, shipping and logistics partners, and marketing and advertising partners.
Legal Compliance and Protection: We may disclose your information when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes responding to lawful requests from public authorities to meet national security or law enforcement requirements.
Business Transfers: If Katikati Refrigeration & Air Conditioning is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties if we have obtained your consent to do so.

5. Security of Your Information

At Katikati Refrigeration & Air Conditioning, we take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

Some of the security measures we employ include:

Encryption: We use encryption techniques (such as Secure Socket Layer (SSL) technology) to protect your personal information during transmission.
Access Control: We restrict access to your personal information to authorized employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.

6. Your Rights

Under certain circumstances, you have rights regarding your personal information. These rights include:

Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information and ensure it is complete.
Right to Erasure: You have the right to request that we delete your personal information under certain conditions, such as when the information is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or when the processing is unlawful.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We encourage you to review this Privacy Policy periodically for any updates. We will notify you of any changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top of this page.